Terms of Service

Welcome to Sidz Sad. These Terms of Service ("Terms") govern your use of our website (the "Site") and your purchase of products from us. By accessing the Site or placing an order, you agree to be bound by these Terms.

1. About Us

Sidz Sad is an online clothing store based in Pakistan, specializing in abayas, jilbabs, and related modest wear. We currently ship within Pakistan only.

  • WhatsApp: +92 328 9819352
  • Instagram: @sidzsad

2. Products

  • All products are described and priced on the Site as accurately as possible. Colors may appear slightly different depending on your screen settings.
  • We reserve the right to limit quantities, discontinue products, or correct pricing/description errors at any time without prior notice.
  • "Inventory not tracked" items are made available on a best-effort basis; in rare cases an item may sell out faster than the Site reflects, and we will inform you if this happens to your order.

3. Orders

  • By placing an order, you confirm that the delivery details you provide (name, address, phone number) are accurate and complete.
  • We reserve the right to refuse or cancel any order at our discretion, including in cases of suspected fraud, repeated failed deliveries, or unavailability of stock.
  • Order confirmations and updates will be sent via phone call, WhatsApp, or Instagram.

4. Pricing & Payment

  • All prices are listed in Pakistani Rupees (PKR) and are subject to change without notice.
  • We currently accept Cash on Delivery (COD) only. Payment is collected by our delivery/courier partner at the time of delivery.
  • Any delivery charges, if applicable, will be clearly communicated at checkout or before dispatch.

5. Shipping & Delivery

  • We currently ship within Pakistan only. See our [Shipping Policy] for details on delivery timelines and charges.
  • Delivery times are estimates and may vary due to courier delays, weather, or circumstances beyond our control.

6. Returns, Exchanges & Refunds

  • Please see our [Refund Policy] for full details. In summary: we accept returns/exchanges only if the item received is defective, damaged, or not what you ordered.

7. Intellectual Property

All content on this Site — including product photos, descriptions, logos, and the Sidz Sad brand name — is the property of Sidz Sad and may not be copied, reproduced, or used without our written permission.

8. User Conduct

You agree not to:

  • Use the Site for any unlawful purpose
  • Attempt to disrupt or gain unauthorized access to the Site
  • Submit false or misleading order/delivery information

9. Limitation of Liability

To the maximum extent permitted by law, Sidz Sad is not liable for any indirect, incidental, or consequential damages arising from your use of the Site or your purchase of products, beyond the value of the order in question.

10. Governing Law

These Terms are governed by the laws of the Islamic Republic of Pakistan. Any disputes will be subject to the jurisdiction of the courts of Pakistan.

11. Changes to These Terms

We may update these Terms from time to time. Continued use of the Site after changes are posted constitutes your acceptance of the updated Terms.

12. Contact Us

For any questions about these Terms:

  • WhatsApp: +92 328 9819352
  • Instagram: @sidzsad