Shipping Policy

1. Shipping Coverage

We currently ship within Pakistan only. We are not able to process or deliver orders outside Pakistan at this time.

2. Order Processing Time

Orders are typically processed and dispatched within 1–3 business days of being placed, subject to product availability. Since our inventory is not tracked in real time, in rare cases we may contact you if an item needs a little longer to prepare.

3. Delivery Time

Once dispatched, orders are typically delivered within 3–6 business days, depending on your city and our courier partner's schedule. Delivery to major cities is usually faster than remote areas.

4. Payment on Delivery

We currently accept Cash on Delivery (COD) only. Please have the exact order amount ready for our delivery rider at the time of delivery.

5. Shipping Charges

Any applicable delivery charges will be clearly shown at checkout before you confirm your order.

6. Order Tracking

Once your order is dispatched, we will share your tracking/order details via WhatsApp or Instagram DM so you can stay updated on your delivery.

7. Failed Deliveries

Please ensure your address and phone number are correct at checkout. If our courier is unable to reach you after reasonable attempts, the order may be returned to us, and we may contact you to reschedule delivery or cancel the order.

8. Delays

Delivery timelines are estimates. Delays due to weather, courier issues, public holidays, or other circumstances beyond our control may occasionally occur — we appreciate your patience and will keep you informed.

9. Contact Us

For any shipping questions or to check your order status:

• WhatsApp: +92 328 9819352
• Instagram: @sidzsad